# --
# Copyright (C) 2001-2017 OTRS AG, http://otrs.com/
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
# --
package Kernel::System::DynamicField::Backend;
use strict;
use warnings;
use Scalar::Util qw(weaken);
use Kernel::System::VariableCheck qw(:all);
our @ObjectDependencies = (
'Kernel::Config',
'Kernel::System::Log',
'Kernel::System::Main',
);
=head1 NAME
Kernel::System::DynamicField::Backend
=head1 SYNOPSIS
DynamicFields backend interface
=head1 PUBLIC INTERFACE
=over 4
=cut
=item new()
create a DynamicField backend object. Do not use it directly, instead use:
use Kernel::System::ObjectManager;
local $Kernel::OM = Kernel::System::ObjectManager->new();
my $DynamicFieldObject = $Kernel::OM->Get('Kernel::System::DynamicField::Backend');
=cut
sub new {
my ( $Type, %Param ) = @_;
# allocate new hash for object
my $Self = {};
bless( $Self, $Type );
# get config object
my $ConfigObject = $Kernel::OM->Get('Kernel::Config');
# get the Dynamic Field Backends configuration
my $DynamicFieldsConfig = $ConfigObject->Get('DynamicFields::Driver');
# check Configuration format
if ( !IsHashRefWithData($DynamicFieldsConfig) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Dynamic field configuration is not valid!",
);
return;
}
# get main object
my $MainObject = $Kernel::OM->Get('Kernel::System::Main');
# create all registered backend modules
for my $FieldType ( sort keys %{$DynamicFieldsConfig} ) {
# check if the registration for each field type is valid
if ( !$DynamicFieldsConfig->{$FieldType}->{Module} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Registration for field type $FieldType is invalid!",
);
return;
}
# set the backend file
my $BackendModule = $DynamicFieldsConfig->{$FieldType}->{Module};
# check if backend field exists
if ( !$MainObject->Require($BackendModule) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Can't load dynamic field backend module for field type $FieldType!",
);
return;
}
# create a backend object
my $BackendObject = $BackendModule->new( %{$Self} );
if ( !$BackendObject ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Couldn't create a backend object for field type $FieldType!",
);
return;
}
if ( ref $BackendObject ne $BackendModule ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend object for field type $FieldType was not created successfuly!",
);
return;
}
# remember the backend object
$Self->{ 'DynamicField' . $FieldType . 'Object' } = $BackendObject;
}
# get the Dynamic Field Objects configuration
my $DynamicFieldObjectTypeConfig = $ConfigObject->Get('DynamicFields::ObjectType');
# check Configuration format
if ( IsHashRefWithData($DynamicFieldObjectTypeConfig) ) {
# create all registered ObjectType handler modules
for my $ObjectType ( sort keys %{$DynamicFieldObjectTypeConfig} ) {
# check if the registration for each field type is valid
if ( !$DynamicFieldObjectTypeConfig->{$ObjectType}->{Module} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Registration for object type $ObjectType is invalid!",
);
return;
}
# set the backend file
my $ObjectHandlerModule = $DynamicFieldObjectTypeConfig->{$ObjectType}->{Module};
# check if backend field exists
if ( !$MainObject->Require($ObjectHandlerModule) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message =>
"Can't load dynamic field object handler module for object type $ObjectType!",
);
return;
}
# create a backend object
my $ObjectHandlerObject = $ObjectHandlerModule->new(
%{$Self},
%Param, # pass %Param too, for optional arguments like TicketObject
);
if ( !$ObjectHandlerObject ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Couldn't create a handler object for object type $ObjectType!",
);
return;
}
if ( ref $ObjectHandlerObject ne $ObjectHandlerModule ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message =>
"Handler object for object type $ObjectType was not created successfuly!",
);
return;
}
# remember the backend object
$Self->{ 'DynamicField' . $ObjectType . 'HandlerObject' } = $ObjectHandlerObject;
}
}
# get the Dynamic Field Backend custmom extensions
my $DynamicFieldBackendExtensions = $ConfigObject->Get('DynamicFields::Extension::Backend');
EXTENSION:
for my $ExtensionKey ( sort keys %{$DynamicFieldBackendExtensions} ) {
# skip invalid extensions
next EXTENSION if !IsHashRefWithData( $DynamicFieldBackendExtensions->{$ExtensionKey} );
# create a extension config shortcut
my $Extension = $DynamicFieldBackendExtensions->{$ExtensionKey};
# skip if extension does not contain a backend module
next EXTENSION if !$Extension->{Module};
# check if module can be loaded
if ( !$MainObject->RequireBaseClass( $Extension->{Module} ) ) {
die "Can't load dynamic fields backend module $Extension->{Backend}! $@";
}
}
return $Self;
}
=item EditFieldRender()
creates the field HTML to be used in edit masks.
my $FieldHTML = $BackendObject->EditFieldRender(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
ParamObject => $ParamObject,
LayoutObject => $LayoutObject,
PossibleValuesFilter => { # Optional. Some backends may support this.
'Key1' => 'Value1', # This may be needed to realize ACL support for ticket masks,
'Key2' => 'Value2', # where the possible values can be limited with and ACL.
},
Template => { # Optional data structure of GenericAgent etc.
Owner => 2, # Value is accessable via field name (DynamicField_ + field name)
Title => 'Generic Agent Job was here' # and could be a scalar, Hash- or ArrayRef
...
DynamicField_ExampleField1 => 'Value 1'
}
Value => 'Any value', # Optional
Mandatory => 1, # 0 or 1,
Class => 'AnyCSSClass OrOneMore', # Optional
ServerError => 1, # 0 or 1,
ErrorMessage => $ErrorMessage, # Optional or a default will be used in error case
UseDefaultValue => 1, # 0 or 1, 1 default
OverridePossibleNone => 1, # Optional, 0 or 1. If defined orverrides the Possible None
# setting of all dynamic fields (where applies) with the
# defined value
ConfirmationNeeded => 0, # Optional, 0 or 1, default 0. To display a confirmation element
# on fields that apply (like checkbox)
AJAXUpdate => 1, # Optional, 0 ir 1. To create JS code for field change to update
# the form using ACLs triggered by the field.
UpdatableFields => [ # Optional, to use if AJAXUpdate is 1. List of fields to display a
'NetxStateID', # spinning wheel when reloading via AJAXUpdate.
'PriorityID',
],
MaxLength => 100 # Optional, defines the maximum number of characters on fields
# where applies (like TextArea)
);
Returns {
Field => $HTMLString,
Label => $LabelString,
};
=cut
sub EditFieldRender {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig LayoutObject ParamObject)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType Config Name)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!"
);
return;
}
}
# check PossibleValuesFilter (general)
if (
defined $Param{PossibleValuesFilter}
&& ref $Param{PossibleValuesFilter} ne 'HASH'
)
{
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The possible values filter is invalid",
);
return;
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
# set use default value as default if not specified
if ( !defined $Param{UseDefaultValue} ) {
$Param{UseDefaultValue} = 1;
}
# call EditFieldRender on the specific backend
my $HTMLStrings = $Self->{$DynamicFieldBackend}->EditFieldRender(%Param);
return $HTMLStrings;
}
=item DisplayValueRender()
creates value and title strings to be used in display masks. Supports HTML output
and will transform dates to the current user's timezone.
my $ValueStrg = $BackendObject->DisplayValueRender(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
Value => 'Any value', # Optional
HTMLOutput => 1, # or 0, default 1, to return HTML ready
# values
ValueMaxChars => 20, # Optional (for HTMLOutput only)
TitleMaxChars => 20, # Optional (for HTMLOutput only)
LayoutObject => $LayoutObject,
);
Returns
$ValueStrg = {
Title => $Title,
Value => $Value,
Link => $Link,
LinkPreview => $LinkPreview,
}
=cut
sub DisplayValueRender {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig LayoutObject)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType Config Name)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!"
);
return;
}
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
# call DisplayValueRender on the specific backend
my $ValueStrg = $Self->{$DynamicFieldBackend}->DisplayValueRender(%Param);
return $ValueStrg;
}
=item ValueSet()
sets a dynamic field value.
my $Success = $BackendObject->ValueSet(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
ObjectID => $ObjectID, # ID of the current object that the field
# must be linked to, e. g. TicketID
Value => $Value, # Value to store, depends on backend type
UserID => 123,
);
=cut
sub ValueSet {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig ObjectID UserID)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!"
);
return;
}
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
my $OldValue = $Self->ValueGet(
DynamicFieldConfig => $Param{DynamicFieldConfig},
ObjectID => $Param{ObjectID},
);
my $NewValue = $Param{Value};
# do not proceed if there is nothing to update, each dynamic field requires special handling to
# determine if two values are different or not, this to prevent false update events,
# see bug #9828. Note: (do not send %Param, as $NewValue is a reference and then Value2 could
# have strange values).
if (
!$Self->ValueIsDifferent(
DynamicFieldConfig => $Param{DynamicFieldConfig},
Value1 => $OldValue,
Value2 => $NewValue,
)
)
{
return 1;
}
# call ValueSet on the specific backend
my $Success = $Self->{$DynamicFieldBackend}->ValueSet(%Param);
if ( !$Success ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Could not update field $Param{DynamicFieldConfig}->{Name} for "
. "$Param{DynamicFieldConfig}->{ObjectType} ID $Param{ObjectID} !",
);
return;
}
# set the dyanamic field object handler
my $DynamicFieldObjectHandler =
'DynamicField' . $Param{DynamicFieldConfig}->{ObjectType} . 'HandlerObject';
# If an ObjectType handler is registered, use it.
if ( ref $Self->{$DynamicFieldObjectHandler} ) {
return $Self->{$DynamicFieldObjectHandler}->PostValueSet(
OldValue => $OldValue,
%Param,
);
}
return 1;
}
=item ValueIsDifferent()
compares if two dynamic field values are different.
This function relies on Kernel::System::VariableCheck::DataIsDifferent() but with some exeptions
depending on each field.
my $Success = $BackendObject->ValueIsDifferent(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
# must be linked to, e. g. TicketID
Value1 => $Value1, # Dynamic Field Value
Value2 => $Value2, # Dynamic Field Value
);
=cut
sub ValueIsDifferent {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!"
);
return;
}
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
# use Kernel::System::VariableCheck::DataIsDifferent() as a fall back if function is not
# defined in the backend
if ( !$Self->{$DynamicFieldBackend}->can('ValueIsDifferent') ) {
return DataIsDifferent(
Data1 => \$Param{Value1},
Data2 => \$Param{Value2}
);
}
# call ValueIsDifferent on the specific backend
return $Self->{$DynamicFieldBackend}->ValueIsDifferent(%Param);
}
=item ValueDelete()
deletes a dynamic field value.
my $Success = $BackendObject->ValueDelete(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
ObjectID => $ObjectID, # ID of the current object that the field
# must be linked to, e. g. TicketID
UserID => 123,
);
=cut
sub ValueDelete {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig ObjectID UserID)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!"
);
return;
}
}
my $OldValue = $Self->ValueGet(
DynamicFieldConfig => $Param{DynamicFieldConfig},
ObjectID => $Param{ObjectID},
);
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
my $Success = $Self->{$DynamicFieldBackend}->ValueDelete(%Param);
if ( !$Success ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Could not update field $Param{DynamicFieldConfig}->{Name} for "
. "$Param{DynamicFieldConfig}->{ObjectType} ID $Param{ObjectID} !",
);
return;
}
# set the dyanamic field object handler
my $DynamicFieldObjectHandler =
'DynamicField' . $Param{DynamicFieldConfig}->{ObjectType} . 'HandlerObject';
# If an ObjectType handler is registered, use it.
if ( ref $Self->{$DynamicFieldObjectHandler} ) {
return $Self->{$DynamicFieldObjectHandler}->PostValueSet(
OldValue => $OldValue,
%Param,
);
}
return 1;
}
=item AllValuesDelete()
deletes all values of a dynamic field.
my $Success = $BackendObject->AllValuesDelete(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
UserID => 123,
);
=cut
sub AllValuesDelete {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig UserID)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!"
);
return;
}
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
return $Self->{$DynamicFieldBackend}->AllValuesDelete(%Param);
}
=item ValueValidate()
validates a dynamic field value.
my $Success = $BackendObject->ValueValidate(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
Value => $Value, # Value to store, depends on backend type
UserID => 123,
);
=cut
sub ValueValidate {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig UserID)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!",
);
return;
}
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
# call ValueValidate on the specific backend
return $Self->{$DynamicFieldBackend}->ValueValidate(%Param);
}
=item ValueGet()
get a dynamic field value.
my $Value = $BackendObject->ValueGet(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
ObjectID => $ObjectID, # ID of the current object that the field
# must be linked to, e. g. TicketID
);
Return $Value # depends on backend type, i. e.
# Text, $Value = 'a string'
# DateTime, $Value = '1977-12-12 12:00:00'
# Checkbox, $Value = 1
=cut
sub ValueGet {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig ObjectID)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!",
);
return;
}
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
# call ValueGet on the specific backend
return $Self->{$DynamicFieldBackend}->ValueGet(%Param);
}
=item SearchSQLGet()
returns the SQL WHERE part that needs to be used to search in a particular
dynamic field. The table must already be joined.
my $SQL = $BackendObject->SearchSQLGet(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
TableAlias => $TableAlias, # the alias of the already joined dynamic_field_value table to use
SearchTerm => $SearchTerm, # What to look for. Placeholders in LIKE searches must be passed as %.
Operator => $Operator, # One of [Equals, Like, GreaterThan, GreaterThanEquals, SmallerThan, SmallerThanEquals]
# The supported operators differ for the different backends.
);
=cut
sub SearchSQLGet {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig TableAlias Operator)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# Ignore empty searches
return if ( !defined $Param{SearchTerm} || $Param{SearchTerm} eq '' );
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!",
);
return;
}
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
return $Self->{$DynamicFieldBackend}->SearchSQLGet(%Param);
}
=item SearchSQLOrderFieldGet()
returns the SQL field needed for ordering based on a dynamic field.
my $SQL = $BackendObject->SearchSQLOrderFieldGet(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
TableAlias => $TableAlias, # the alias of the already joined dynamic_field_value table to use
);
=cut
sub SearchSQLOrderFieldGet {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig TableAlias)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!",
);
return;
}
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
return $Self->{$DynamicFieldBackend}->SearchSQLOrderFieldGet(%Param);
}
=item EditFieldValueGet()
extracts the value of a dynamic field from the param object.
my $Value = $BackendObject->EditFieldValueGet(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
ParamObject => $ParamObject, # the current request data
LayoutObject => $LayoutObject, # used to transform dates to user time zone
TransformDates => 1 # 1 || 0, default 1, to transform the dynamic fields that
# use dates to the user time zone (i.e. Date, DateTime
# dynamic fields)
Template => $Template,
ReturnValueStructure => 0, # 0 || 1, default 0
# Returns special structure
# (only for backend internal use).
ReturnTemplateStructure => 0, # 0 || 1, default 0
# Returns the structured values as got from the http request
);
Returns $Value; # depending on each field type e.g.
# $Value = 'a text';
# $Value = '1977-12-12 12:00:00';
# $Value = 1;
my $Value = $BackendObject->EditFieldValueGet(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
ParamObject => $ParamObject, # the current request data
TransformDates => 0 # 1 || 0, default 1, to transform the dynamic fields that
# use dates to the user time zone (i.e. Date, DateTime
# dynamic fields)
Template => $Template # stored values from DB like Search profile or Generic Agent job
ReturnTemplateStructure => 1, # 0 || 1, default 0
# Returns the structured values as got from the http request
# (only for backend internal use).
);
Returns $Value; # depending on each field type e.g.
# $Value = 'a text';
# $Value = {
Used => 1,
Year => '1977',
Month => '12',
Day => '12',
Hour => '12',
Minute => '00'
},
# $Value = 1;
=cut
sub EditFieldValueGet {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check for the data source
if ( !$Param{ParamObject} && !$Param{Template} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need ParamObject or Template!"
);
return;
}
# define transform dates parameter
if ( !defined $Param{TransformDates} ) {
$Param{TransformDates} = 1;
}
# check needed objects for transform dates
if ( $Param{TransformDates} && !$Param{LayoutObject} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need LayoutObject to transform dates!"
);
return;
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType Name)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!"
);
return;
}
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
# return value from the specific backend
return $Self->{$DynamicFieldBackend}->EditFieldValueGet(%Param);
}
=item EditFieldValueValidate()
validate the current value for the dynamic field
my $Result = $BackendObject->EditFieldValueValidate(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
PossibleValuesFilter => { # Optional. Some backends may support this.
'Key1' => 'Value1', # This may be needed to realize ACL support for ticket masks,
'Key2' => 'Value2', # where the possible values can be limited with and ACL.
},
ParamObject => $Self->{ParamObject} # To get the values directly from the web request
Mandatory => 1, # 0 or 1,
);
Returns
$Result = {
ServerError => 1, # 0 or 1,
ErrorMessage => $ErrorMessage, # Optional or a default will be used in error case
}
=cut
sub EditFieldValueValidate {
my ( $Self, %Param ) = @_;
# check needed stuff
if ( !$Param{DynamicFieldConfig} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need DynamicFieldConfig!"
);
return;
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType Config Name)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!"
);
return;
}
}
# check PossibleValuesFilter (general)
if (
defined $Param{PossibleValuesFilter}
&& ref $Param{PossibleValuesFilter} ne 'HASH'
)
{
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The possible values filter is invalid",
);
return;
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
# return validation structure from the specific backend
return $Self->{$DynamicFieldBackend}->EditFieldValueValidate(%Param);
}
=item SearchFieldRender()
creates the field HTML to be used in search masks.
my $FieldHTML = $BackendObject->SearchFieldRender(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
ParamObject => $ParamObject,
Profile => $ProfileData, # search template data to load
PossibleValuesFilter => { # optional. Some backends may support this.
'Key1' => 'Value1', # This may be needed to realize ACL support for ticket masks,
'Key2' => 'Value2', # where the possible values can be limited with and ACL.
},
DefaultValue => $Value, # optional, depending on each field type e.g
# $Value = a text';
# $Value
# = 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StartYear=1977;'
# . 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StartMonth=12;'
# . 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StartDay=12;'
# . 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StartHour=00;'
# . 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StartMinute=00;'
# . 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StartSecond=00;'
# . 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StopYear=2011;'
# . 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StopMonth=09;'
# . 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StopDay=29;'
# . 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StopHour=23;'
# . 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StopMinute=59;'
# . 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StopSecond=59;';
#
# $Value = 1;
ConfirmationCheckboxes => 0, # or 1, to dislay confirmation checkboxes
UseLabelHints => 1, # or 0, default 1. To display seach hints in labels
Type => 'some type', # search preference type
);
Returns {
Field => $HTMLString,
Label => $LabelString,
};
=cut
sub SearchFieldRender {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig LayoutObject Profile)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!"
);
return;
}
}
if ( !defined $Param{UseLabelHints} ) {
$Param{UseLabelHints} = 1;
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
# call SearchFieldRender on the specific backend
my $HTMLStrings = $Self->{$DynamicFieldBackend}->SearchFieldRender(%Param);
return $HTMLStrings;
}
=item SearchFieldValueGet()
extracts the value of a dynamic field from the param object or search profile.
my $Value = $BackendObject->SearchFieldValueGet(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
ParamObject => $ParamObject, # the current request data
Profile => $ProfileData, # the serach profile
ReturnProfileStructure => 0, # 0 || 1, default 0
# Returns the structured values as got from the http request
Type => 'some type', # search preference type
);
Returns $Value; # depending on each field type e.g.
# $Value = 'a text';
# $Value = {
# 'DynamicField_' . $DynamicFieldConfig->{Name} => 1,
# ValueStart {
# 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StartYear' => '1977',
# 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StartMonth' => '12',
# 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StartDay' => '12',
# 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StartHour' => '00',
# 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StartMinute' => '00',
# 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StartSecond' => '00',
# },
# ValueStop {
# 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StopYear' => '2011',
# 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StopMonth' => '09',
# 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StopDay' => '29',
# 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StopHour' => '23',
# 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StopMinute' => '59',
# 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StopSecond' => '59',
# },
# },
# $Value = 1;
my $Value = $BackendObject->SearchFieldValueGet(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
ParamObject => $ParamObject, # the current request data
Profile => $ProfileData, # the serach profile
ReturnProfileStructure => 1, # 0 || 1, default 0
# Returns the structured values as got from the http request
);
Returns $Value; # depending on each field type e.g.
# $Value = {
# 'DynamicField_' . $DynamicFieldConfig->{Name} => 'a text';
# };
# $Value = {
# 'DynamicField_' . $DynamicFieldConfig->{Name} => 1,
# 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StartYear' => '1977',
# 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StartMonth' => '12',
# 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StartDay' => '12',
# 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StartHour' => '00',
# 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StartMinute' => '00',
# 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StartSecond' => '00',
# 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StopYear' => '2011',
# 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StopMonth' => '09',
# 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StopDay' => '29',
# 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StopHour' => '23',
# 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StopMinute' => '59',
# 'DynamicField_' . $DynamicFieldConfig->{Name} . 'StopSecond' => '59',
# };
# $Value = {
# 'DynamicField_' . $DynamicFieldConfig->{Name} = 1;
# };
=cut
sub SearchFieldValueGet {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check ParamObject and Profile
if ( !$Param{ParamObject} && !$Param{Profile} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need ParamObject or Profile!"
);
return;
}
if ( $Param{ParamObject} && $Param{Profile} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Only ParamObject or Profile must be specified but not both!"
);
return;
}
# check if profile is a hash reference
if ( $Param{Profile} && ref $Param{Profile} ne 'HASH' ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The search profile is invalid",
);
return;
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType Name)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!"
);
return;
}
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
# return value from the specific backend
return $Self->{$DynamicFieldBackend}->SearchFieldValueGet(%Param);
}
=item SearchFieldPreferences()
Returns the search field preferences of the backend.
my $SearchFieldPreferences = $BackendObject->SearchFieldPreferences(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
);
Returns (example for Date and DateTime):
$SearchFieldPreferences = [
{
Type => 'TimePoint',
LabelSuffix => 'before/after',
},
{
Type => 'TimeSlot',
LabelSuffix => 'between',
},
];
=cut
sub SearchFieldPreferences {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!",
);
return;
}
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!",
);
return;
}
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!",
);
return;
}
# verify if function is available
return if !$Self->{$DynamicFieldBackend}->can('SearchFieldPreferences');
# call SearchFieldPreferences on the specific backend
return $Self->{$DynamicFieldBackend}->SearchFieldPreferences(
%Param,
);
}
=item SearchFieldParameterBuild()
build the search parameters to be passed to the search engine.
my $DynamicFieldSearchParameter = $BackendObject->SearchFieldParameterBuild(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
LayoutObject => $LayoutObject, # optional
Profile => $ProfileData, # the search profile
Type => 'some type', # search preference type
);
Returns
$DynamicFieldSearchParameter = {
Parameter {
Equals => $Value, # Available operatiors:
# Equals => 123,
# Like => 'value*',
# GreaterThan => '2001-01-01 01:01:01',
# GreaterThanEquals => '2001-01-01 01:01:01',
# SmallerThan => '2002-02-02 02:02:02',
# SmallerThanEquals => '2002-02-02 02:02:02',
},
Display => $DisplayValue, # the value to be displayed in the search terms section
};
=cut
sub SearchFieldParameterBuild {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig Profile)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType Name)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!"
);
return;
}
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
# return value from the specific backend
return $Self->{$DynamicFieldBackend}->SearchFieldParameterBuild(%Param);
}
=item ReadableValueRender()
creates value and title strings to be used for storage (e. g. TicketHistory).
Produces text output and does not transform time zones of dates.
my $ValueStrg = $BackendObject->ReadableValueRender(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
Value => 'Any value', # Optional
ValueMaxChars => 20, # Optional
TitleMaxChars => 20, # Optional
);
Returns
$ValueStrg = {
Title => $Title,
Value => $Value,
}
=cut
sub ReadableValueRender {
my ( $Self, %Param ) = @_;
# check needed stuff
if ( !$Param{DynamicFieldConfig} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need DynamicFieldConfig!"
);
return;
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType Config Name)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!"
);
return;
}
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
# call DisplayValueRender on the specific backend
my $ValueStrg = $Self->{$DynamicFieldBackend}->ReadableValueRender(%Param);
return $ValueStrg;
}
=item TemplateValueTypeGet()
gets the value type (SCALAR or ARRAY) for a field stored on a template, like a Search Profile or a
Generic Agent job
my $ValueType = $BackendObject->TemplateValueTypeGet(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
FieldType => 'Edit', # or 'Search' or 'All'
);
returns
$ValueType = {
'DynamicField_ . '$DynamicFieldConfig->{Name} => 'SCALAR',
}
my $ValueType = $Self->{BackendObject}->TemplateValueTypeGet(
DynamicFieldConfig => $DynamicFieldConfig,
FieldType => 'Search',
);
returns
$ValueType = {
'Search_DynamicField_' . $DynamicFieldConfig->{Name} => 'ARRAY',
}
my $ValueType = $Self->{BackendObject}->TemplateValueTypeGet(
DynamicFieldConfig => $DynamicFieldConfig,
FieldType => 'All',
);
returns
$ValueType = {
'DynamicField_ . '$DynamicFieldConfig->{Name} => 'SCALAR',
'Search_DynamicField_' . $DynamicFieldConfig->{Name} => 'ARRAY',
}
=cut
sub TemplateValueTypeGet {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig FieldType)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType Config Name)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!"
);
return;
}
}
# set FieldType to All as a fallback
if ( $Param{FieldType} ne 'Edit' && $Param{FieldType} ne 'Search' ) {
$Param{FieldType} = 'All';
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
# call TemplateValueTypeGet on the specific backend
my $ValueType = $Self->{$DynamicFieldBackend}->TemplateValueTypeGet(%Param);
return $ValueType;
}
=item RandomValueSet()
sets a dynamic field random value.
my $Result = $BackendObject->RandomValueSet(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
ObjectID => $ObjectID, # ID of the current object that the field
# must be linked to, e. g. TicketID
UserID => 123,
);
returns:
$Result {
Success => 1 # or undef
Value => $RandomValue # or undef
}
=cut
sub RandomValueSet {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig ObjectID UserID)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!"
);
return;
}
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
# call RandomValueSet on the specific backend
my $Result = $Self->{$DynamicFieldBackend}->RandomValueSet(%Param);
if ( !$Result->{Success} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Could not update field $Param{DynamicFieldConfig}->{Name} for "
. "$Param{DynamicFieldConfig}->{ObjectType} ID $Param{ObjectID} !",
);
return;
}
# set the dyanamic field object handler
my $DynamicFieldObjectHandler =
'DynamicField' . $Param{DynamicFieldConfig}->{ObjectType} . 'HandlerObject';
# If an ObjectType handler is registered, use it.
if ( ref $Self->{$DynamicFieldObjectHandler} ) {
my $PostSuccess = $Self->{$DynamicFieldObjectHandler}->PostValueSet(
%Param,
Value => $Result->{Value},
);
}
return $Result
}
=item HistoricalValuesGet()
returns the list of database values for a defined dynamic field. This function is used to calculate
ACLs in Search Dialog
my $HistorialValues = $BackendObject->HistoricalValuesGet(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
);
Returns:
$HistoricalValues = {
'1' => '1',
'Item1' => 'Item1',
'Item2' => 'Item2',
}
=cut
sub HistoricalValuesGet {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!"
);
return;
}
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
# call HistorialValuesGet on the specific backend
return $Self->{$DynamicFieldBackend}->HistoricalValuesGet(%Param);
}
=item ValueLookup()
returns the display value for a value key for a defined Dynamic Field. This function is meaningfull
for those Dynamic Fields that stores a value different than the value that is shown ( e.g. a
Dropdown field could store Key = 1 and Display Value = One ) other fields return the same value
as the value key
my $Value = $BackendObject->ValueLookup(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
Key => 'sotred value', # could also be an array ref for
# MultipleSelect fields
LanguageObject => $LanguageObject, # optional, used to get value translations
);
Returns:
$Value = 'value to display';
=cut
sub ValueLookup {
my ( $Self, %Param ) = @_;
# check needed stuff
if ( !$Param{DynamicFieldConfig} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need DynamicFieldConfig!"
);
return;
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType Config Name)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!"
);
return;
}
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
# remove LanguageObject param if is not a real LanguageObject
if ( defined $Param{LanguageObject} && ref $Param{LanguageObject} ne 'Kernel::Language' ) {
delete $Param{LanguageObject};
}
# call ValueLookup on the specific backend
return $Self->{$DynamicFieldBackend}->ValueLookup(%Param);
}
=item HasBehavior()
checks if the dynamic field as an specified behavior
my $Success = $BackendObject->HasBehavior(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
Behavior => 'Some Behavior', # 'IsACLReducible' to be reduded by ACLs
# and updatable via AJAX
# 'IsNotificationEventCondition' to be used
# in the notification events as a
# ticket condition
# 'IsSortable' to sort by this field in
# "Small" overviews
# 'IsStatsCondition' to be used in
# Statistics as a condition
# 'IsCustomerInterfaceCapable' to make
# the field usable in the customer
# interface
);
Returns:
$Success = 1; # or undefined (if the dynamic field does not have that behavior)
=cut
sub HasBehavior {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig Behavior)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!"
);
return;
}
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
# verify if function is available
return if !$Self->{$DynamicFieldBackend}->can('HasBehavior');
# call HasBehavior on the specific backend
return $Self->{$DynamicFieldBackend}->HasBehavior(%Param);
}
=back
=cut
=head2 Functions For IsACLReducible Behavior
The following functions should be only used if the dynamic field has
IsACLReducible behavior
=over 4
=cut
=item PossibleValuesGet()
returns the list of possible values for a dynamic field
my $PossibleValues = $BackendObject->PossibleValuesGet(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
);
Returns:
$PossibleValues = {
'' => '-', # 'none' value if defined in the dynamic field configuration
'1' => 'Item1',
'2' => 'Item2',
}
=cut
sub PossibleValuesGet {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!"
);
return;
}
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
# verify if function is available
return if !$Self->{$DynamicFieldBackend}->can('PossibleValuesGet');
# call PossibleValuesGet on the specific backend
return $Self->{$DynamicFieldBackend}->PossibleValuesGet(%Param);
}
=item BuildSelectionDataGet()
returns the list of possible values for a dynamic field as needed for BuildSelection or
BuildSelectionJSON if TreeView parameter is set in the DynamicFieldConfig the result will be
an ArrayHashRef, otherwise the result will be a HashRef.
my $DataValues = $BackendObject->BuildSelectionDataGet(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
PossibleValues => $PossibleValues, # field possible values (could be reduced
# by ACLs)
Value => $Value, # optional scalar, ArrayRef or HashRef
# depending on dynamic field the
);
Returns:
$DataValues = {
'' => '-',
'1' => 'Item1',
'2' => 'Item2',
}
or
$DataValues = [
{
Key => '',
Value => '-',
},
{
Key => '1',
Value => 'Item1'
},
{
Key => '1::A',
Value => 'Item1-A',
Disabled => 1,
},
{
Key => '1::A::1',
Value => 'Item1-A-1',
Selected => 1,
},
{
Key => '2',
Value => 'Item2',
},
];
=cut
sub BuildSelectionDataGet {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig PossibleValues)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!"
);
return;
}
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
# verify if function is available
return if !$Self->{$DynamicFieldBackend}->can('BuildSelectionDataGet');
# call PossibleValuesGet on the specific backend
return $Self->{$DynamicFieldBackend}->BuildSelectionDataGet(%Param);
}
=back
=cut
=head2 Functions For IsStatsCondition Behavior
The following functions should be only used if the dynamic field has IsStatsCondition behavior
=over 4
=cut
=item StatsFieldParameterBuild()
my $DynamicFieldStatsParameter = $BackendObject->StatsFieldParameterBuild(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
PossibleValuesFilter => ['value1', 'value2'], # Optional. Some backends may support this.
# This may be needed to realize ACL support for ticket masks,
# where the possible values can be limited with and ACL.
);
returns
$DynamicFieldStatsParameter = {
Values => {
$Key1 => $Value1,
$Key2 => $Value2,
},
Name => 'DynamicField_' . $DynamicFieldConfig->{Label},
Element => 'DynamicField_' . $DynamicFieldConfig->{Name},
TranslatableValues => 1,
TimePeriodFormat => 'DateInputFormat',
Block => 'InputField', # or 'MultiselectField' or 'Time'
};
=cut
sub StatsFieldParameterBuild {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType Name)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!"
);
return;
}
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
# return value from the specific backend
return $Self->{$DynamicFieldBackend}->StatsFieldParameterBuild(%Param);
}
=item StatsSearchFieldParameterBuild()
build the search parameters to be passed to the search engine within the stats module.
my $DynamicFieldStatsSearchParameter = $BackendObject->StatsSearchFieldParameterBuild(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
Value => $Value, # the serach profile
);
Returns
$DynamicFieldStatsSearchParameter = {
Equals => $Value, # Available operatiors:
# Equals => 123,
# Like => 'value*',
# GreaterThan => '2001-01-01 01:01:01',
# GreaterThanEquals => '2001-01-01 01:01:01',
# SmallerThan => '2002-02-02 02:02:02',
# SmallerThanEquals => '2002-02-02 02:02:02',
},
};
=cut
sub StatsSearchFieldParameterBuild {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig Value)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType Name)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!"
);
return;
}
}
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
# return value from the specific backend
return $Self->{$DynamicFieldBackend}->StatsSearchFieldParameterBuild(%Param);
}
=back
=cut
=head2 Functions For IsNotificationEventCondition Behavior
The following functions should be only used if the dynamic field has IsNotificationEventCondition
behavior
=over 4
=cut
=item ObjectMatch()
return if the current field values matches with the value got in an objects attribute structure (
like the result of a TicketGet() )
my $Match = $BackendObject->ObjectMatch(
DynamicFieldConfig => $DynamicFieldConfig, # complete config of the DynamicField
Value => $Value, # single value to match
ObjectAttributes => $ObjectAttributes, # the complete set of attributes from an object
# ( i.e. the result of a TicketGet() )
);
Returns:
$Match # 1 or 0
=cut
sub ObjectMatch {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig ObjectAttributes)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!"
);
return;
}
}
if ( !defined $Param{Value} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need Value!"
);
return;
}
# do not perform the action if the ObjectAttributes parameter is empty
return if !IsHashRefWithData( $Param{ObjectAttributes} );
# set the dynamic field specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
# call ObjectMatch on the specific backend
return $Self->{$DynamicFieldBackend}->ObjectMatch(%Param);
}
=back
=cut
=head2 Functions For IsFiltrable Behavior
The following functions should be only used if the dynamic field has IsFiltrable behavior
=over 4
=cut
=item ColumnFilterValuesGet()
get the list distinct values for a dynamic field from a list of tickets
my $ColumnFilterValues = $BackendObject->ColumnFilterValuesGet(
DynamicFieldConfig => $DynamicFieldConfig, #DynamicField configuraction
LayoutObject => $LayoutObject,
TicketIDs => [23, 1, 56, 74], # array ref list of ticket IDs
);
Returns:
$HistoricalValues{
ValueA => 'ValueA',
ValueB => 'ValueB',
ValueC => 'ValueC'
};
=cut
sub ColumnFilterValuesGet {
my ( $Self, %Param ) = @_;
# check needed stuff
for my $Needed (qw(DynamicFieldConfig LayoutObject TicketIDs)) {
if ( !$Param{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed!"
);
return;
}
}
# check DynamicFieldConfig (general)
if ( !IsHashRefWithData( $Param{DynamicFieldConfig} ) ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "The field configuration is invalid",
);
return;
}
# check DynamicFieldConfig (internally)
for my $Needed (qw(ID FieldType ObjectType)) {
if ( !$Param{DynamicFieldConfig}->{$Needed} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Need $Needed in DynamicFieldConfig!"
);
return;
}
}
# set the dynamic filed specific backend
my $DynamicFieldBackend = 'DynamicField' . $Param{DynamicFieldConfig}->{FieldType} . 'Object';
if ( !$Self->{$DynamicFieldBackend} ) {
$Kernel::OM->Get('Kernel::System::Log')->Log(
Priority => 'error',
Message => "Backend $Param{DynamicFieldConfig}->{FieldType} is invalid!"
);
return;
}
# verify if function is available
return if !$Self->{$DynamicFieldBackend}->can('ColumnFilterValuesGet');
# call ColumnFilterValuesGet on the specific backend
return $Self->{$DynamicFieldBackend}->ColumnFilterValuesGet(
%Param
);
}
=back
=cut
1;
=head1 TERMS AND CONDITIONS
This software is part of the OTRS project (L).
This software comes with ABSOLUTELY NO WARRANTY. For details, see
the enclosed file COPYING for license information (AGPL). If you
did not receive this file, see L.
=cut